Shipping policy
At Alfisti, we strive to provide you with a seamless shopping experience, including prompt and reliable shipping of your merchandise. This Shipping Policy outlines important information regarding our shipping methods, delivery times, and associated terms. By placing an order with us, you agree to comply with the terms stated below.
Shipping Methods and Carriers:
We offer various shipping methods to accommodate your needs, including standard shipping, expedited shipping, and international shipping.
The carrier used for delivery will depend on the destination, package size, and shipping method selected. We work with reputable shipping providers to ensure reliable and timely deliveries.
Order Processing and Handling Time:
We strive to process and ship all orders as quickly as possible.
Please allow processing time for order processing, packaging, and handling before your package is shipped. This time frame may vary depending on order volume and product availability.
Estimated Delivery Time:
The estimated delivery time consists of the processing time and the shipping time.
Shipping times may vary depending on the shipping method selected, the destination, and any unforeseen circumstances that may affect the delivery.
Estimated delivery times for each shipping method will be provided during the checkout process. However, please note that these are approximate and not guaranteed delivery times.
Tracking and Order Status:
Once your order is shipped, you will receive a shipping confirmation email containing tracking information.
You can track your package by using the provided tracking number on the carrier’s website or through our website’s order tracking feature.
Please allow some time for the tracking information to be updated after receiving the shipping confirmation email.
Shipping Fees and Taxes:
Shipping fees are calculated based on the shipping method selected, package weight, dimensions, and destination.
Any applicable taxes, duties, or customs fees associated with international shipments are the responsibility of the customer.
Shipping Restrictions:
Some products may be subject to shipping restrictions or regulations based on their nature, size, or destination. We comply with all applicable laws and regulations governing shipping restrictions.
If your order includes any restricted items, we will contact you to discuss possible solutions or alternatives.
Undeliverable Packages:
If a package is deemed undeliverable due to an incorrect or incomplete address provided by the customer, refused delivery, or multiple failed delivery attempts, it may be returned to us.
In such cases, we will contact you to arrange reshipment or refund. Additional shipping charges may apply for reshipment.
Lost or Damaged Packages:
We take utmost care in packaging and ensuring the safe delivery of your merchandise. However, in rare cases where a package is lost or arrives damaged, please contact us immediately.
We will work with the shipping carrier to initiate a claim investigation and provide you with a suitable solution, including a reshipment or refund. If you have any questions or concerns regarding our Shipping Policy, please contact our customer support team. We are here to assist you and ensure a smooth and satisfactory shipping experience.
Alfisti